Last updated: January 2026

Haibaj's Privacy Policy — Your data is secure

You have the right to know how your personal information is collected, stored, and protected on haibaj. This privacy policy explains everything transparently.

Effective: 1 January 2026
Language: Bengali
SSL 256-bit Secured
GDPR Compliant
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Encryption
256-bit SSL
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Sale to third parties
Strictly Prohibited
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Data Request
Within 30 days
Compliance
GDPR Compliant

How We Protect Your Data

At haibaj, your privacy is guaranteed not just in words, but in technology

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End-to-End Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access your data.

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No Data Selling

Haibaj never sells your personal information to third parties. Your name, phone number, and financial details will never be passed to advertisers — that is our commitment.

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Right to Erasure

You may request the deletion of your account and data at any time. haibaj will process your request within 30 working days.

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Transparent data use

What data we collect, why we collect it, how long we keep it, and how it is used — all of this is clearly outlined in this policy. There are no hidden agendas.

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GDPR-Compliant Policy

Haibaj follows international data protection standards (GDPR). You retain full control over your personal data.

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Cookie Controls

You have full control over which cookies are used on the haibaj website. The option to disable non-essential tracking cookies is always available.

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1. Introduction & Scope

Who this policy applies to and why

Haibaj (haibaj.net) is a licensed online gaming platform committed to providing a safe and enjoyable gaming experience for users in Bangladesh. We believe your privacy is a fundamental right — and protecting that right is our highest responsibility.

This Privacy Policy applies to all users of haibaj's services — including website visitors, registered members, and those using our mobile app. By creating an account with haibaj, you agree to this Privacy Policy.

In plain terms: haibaj collects your information solely to improve our services and keep your account secure. Your data is never sold.

This policy may be updated from time to time. We will notify you of any significant changes via email or through the platform, so we recommend visiting this page regularly.

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2. Types of Data Collected

What Information We Collect

Haibaj collects only the data that is genuinely necessary to provide its services. Collecting unnecessary information goes against our policy.

Data Type Example Reason for Collection
Identity-related Full name, date of birth, NID number Age verification & KYC
Contact information Mobile number, email Account Verification & Support
Financial Information BKash/Nagad number, transaction history Payment processing
Device Information IP address, browser, OS Security & Fraud Prevention
Usage data Login time, game history Service Improvement & Responsible Gaming
Location Data Country & Region (General) Ensuring Legal Compliance

Important note: haibaj never stores your full bank account number or card number. Payment information is always collected in encrypted, limited form.

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3. Purpose of Data Use

What We Do with Your Data

Haibaj uses your personal data for the following purposes only. Each use is limited, specific, and transparent:

  • Account management: To handle registration, verify login, and ensure account security.
  • Payment processing: To securely process deposit and withdrawal transactions.
  • KYC Verification: To verify age and identity, and to prevent fraud.
  • Customer Support: To properly address your complaints and inquiries.
  • Responsible Gaming: To monitor gaming behavior and identify potential signs of addiction.
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Legal Compliance: To meet the requirements of applicable laws and regulatory bodies.
  • Service Improvement: To analyze usage patterns and deliver a better experience.
To be clear: haibaj does not use your data to build advertising profiles or share it with third parties for marketing purposes.
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4. Data Sharing Policy

Who we share your information with, and why

Haibaj does not sell your personal data. However, limited information may be shared with trusted parties in specific circumstances:

  • Payment Processors: Only the minimum necessary information is shared to process transactions through mobile banking services such as bKash, Nagad, and Rocket.
  • KYC Services: Information may be shared with approved service providers for identity verification purposes.
  • Law enforcement agencies: Data may be disclosed to the relevant authorities in response to a court order or other legal obligation.
  • Technology Partners: Limited data may be shared with technology providers essential to platform operations — they are bound by the same privacy standards.

In all cases, data is shared only to the extent necessary and under strict security agreements. No third party may use your data for their own purposes.

All third parties working with haibaj are required to sign a Data Processing Agreement, which legally prevents them from misusing your information.
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5. Data Security Measures

How We Keep Your Data Secure

Haibaj follows the highest industry standards for data protection. Multiple layers of security work together to keep your information safe:

  • 256-bit SSL/TLS Encryption: Every connection to the website is encrypted. It is impossible for anyone to intercept data in transit.
  • Two-Factor Authentication (2FA): An additional verification layer can be enabled at login.
  • Firewall & DDoS Protection: Advanced cyber-attack prevention systems are active at the server level.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Limited access policy: haibaj staff can only access the data required to perform their specific role.
  • Breach Notification: In the event of a data breach, affected users will be notified within 72 hours.

Please keep in mind — no one can guarantee 100% security on the internet. Stay vigilant: use a strong password and never share your login credentials with anyone.

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6. Cookies & Tracking Technologies

What Are Cookies and How We Use Them

Cookies are small data files stored in your browser. haibaj uses cookies to enhance your experience and maintain platform security.

Cookie Type Purpose Duration
Essential cookies Login session, security token Until end of session
Functional cookies Language preferences, game settings 1 Year
Analytics Cookies Page visits, usage patterns 6 months
Security cookies Fraud detection 30 days

You can delete or block cookies from your browser settings at any time. However, disabling essential cookies may cause some features on haibaj to stop working properly.

haibaj does not use tracking cookies for third-party advertising networks. Your browsing behaviour is never shared with external advertisers.
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7. Data Retention Period

How long we retain your data

Haibaj does not retain any information longer than necessary. Retention periods are determined by the type of data:

  • Account information: For the duration your account is active, and for up to 5 years after closure (for legal compliance purposes).
  • Transaction Records: Retained for up to 7 years in accordance with Bangladesh financial regulations.
  • KYC Documents: Retained for up to 5 years after account closure for regulatory compliance purposes.
  • Game Logs & History: Up to 2 years maximum, then deleted automatically.
  • Cookie Data: 30 days to 1 year, depending on data type.
  • Support Conversations: Retained for up to 1 year after the issue is resolved.

Once the retention period expires, data is permanently and securely deleted in a way that cannot be recovered.

Certain information is required by law to be retained for a specified period. In such cases, your deletion request may not be fulfilled in full — but you will be clearly informed of this.
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8. Your Privacy Rights

What you can do and request

At haibaj, you have full control over your personal information. Below are your key rights:

Your 8 Core Rights

Haibaj fully respects your privacy rights

1
Right to Access

You have the right to know what information we hold about you.

2
Right to Rectification

If any information is incorrect or incomplete, we'll get it corrected for you right away.

3
Right to Erasure

Under certain conditions, you may request the permanent deletion of your data.

4
Right to Restrict Processing

You may request that processing of your data be restricted while an investigation is ongoing.

5
Right to Portability

You have the right to export your data in a commonly used, portable format.

6
Right to object

You may object to the use of your data for specific purposes.

7
Right to withdraw consent

You may withdraw any consent you have given at any time — without penalty.

8
Right to lodge a complaint

If an issue cannot be resolved with us directly, you may escalate a complaint to the relevant authority.

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9. Protection of Minors

No one under the age of 18 may register

Haibaj strictly prohibits anyone under the age of 18 from using the platform. Protecting minors is central to our responsible gaming policy.

  • Age verification is mandatory at registration — date of birth must be provided.
  • In suspicious cases, haibaj may request additional identity documents.
  • If an underage user is identified, their account will be immediately suspended and any deposited funds will be returned.
  • Haibaj never collects or stores data belonging to anyone under the age of 18.
If you suspect an underage member of your household is using haibaj, please immediately support@haibaj.netto get in touch.
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10. International Data Transfers

Where Your Data Is Stored

Haibaj's servers may be located in various countries. When your data is transferred abroad, we ensure that the data protection standards of the destination country or organization are aligned with international requirements.

  • The data protection standards of the destination country are assessed before any transfer takes place.
  • International Data Transfer Agreements (SCCs) are executed where required.
  • All transfers are carried out through encrypted connections.

Contact us to learn more about any international data transfers.

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11. Changes to the Privacy Policy

What Happens When the Policy Is Updated

Haibaj may update this Privacy Policy over time — for instance, when new services are added, regulations change, or security measures are enhanced.

  • The date of any change will be noted at the top of the page as "Last Updated".
  • Advance notice will be sent to your registered email for any significant changes.
  • Continued use of the service after any changes are made will be considered acceptance of the updated policy.
  • Previous versions of this policy will be provided upon request.
Visit this page regularly or subscribe to our newsletter to stay up to date on the latest Privacy Policy.
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12. Contact & Complaints

Reach out to us for any privacy-related questions or concerns

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact our data protection team:

  • Email: support@haibaj.net
  • Live Chat: Chat with us directly from the haibaj.net homepage (available 24/7)
  • Response time: 48 hours for general requests; 30 business days for data deletion requests.

When submitting a request to exercise your rights, please use the email address registered to your account — this will help us verify your identity faster.

Support Team: haibaj's Bangla-speaking support team is available 7 days a week, 24 hours a day. Don't hesitate to contact us whenever you need help.
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Choose haibaj for a safe gaming experience

Your privacy and security are haibaj's top priority. Sign up on our trusted platform today and enjoy a 100% bonus on your first deposit.

256-bit SSL Secured
Data Is Never Sold
GDPR Compliant
24/7 Bengali support
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